RedConnect Cloud-Hosted Phone Systems and Services

Explore the savings by going with a cloud-hosted phone system over an on-premise legacy phone system

RedConnect Cloud-Hosted Phone System Packages

Snow Canyon Basic

Basic VoIP Package
$15.95/Per Seat
  • VoIP Seat License
  • Discounted Metered Minutes
  • Mobile App – Basic
  • Local Number or Keep Your Number
  • Enhanced 911
  • Hands-free Intercom
  • Inter-Office Paging
  • Auto Attendant – Simple (Day/Night/Holiday)
  • Voicemail to Email
  • Mobile Phone Backup if Internet is Down
Get Started

Zion Business

Most Popular | Best Value
$22.95/Per Seat
  • VoIP Seat License
  • Unlimited Minutes – Local & Long Distance USA/Canada***
  • Mobile App – Basic
  • Local Number or Keep Your Number
  • Enhanced 911
  • Hands-free Intercom
  • Inter-Office Paging
  • Auto Attendant – Multi Level
  • Voicemail to Email
  • Mobile Phone Backup if Internet is Down
Get Started

Bryce Canyon CCaaS

Great for Customer Service Centers
$44.95/Per Seat
  • Contact Center Seat License
  • Analytics & Dashboards
  • Intelligent Call Routing
  • Advanced Call Queuing
  • IVR Features
  • Call Barging, Monitoring, & Whisper Page
  • Select CRM Integration
  • At Home and Mobile Agents
  • Call Recording – Basic
Get Started

Mobility Apps

Standard Mobility

Included in Zions and Snow Canyon Packages
$0/Month
  • SIP Calling
  • Call Transfer
  • Call Park
  • Desktop Call Handoff
  • Voicemail Notification
  • Manage Contacts
  • Call History
  • Inbound SMS (Requires SMS Enabled DID
  • Internal Messages
  • Mobile App (IOS and Android)
  • Push Notifications
  • Outbound SMS (500 Messages)
  • Desktop App
  • Click to Dial from Browser (Chrome)
  • Call Recording on Device
  • Presence Panel / Company Directory
  • Video Calling
  • Call Through (GSM)
  • Callback (to GSM)
  • Set PBX Answer Rules
  • Secure Calls (SRTP)
  • Fax (Sending Only)
Get Started

Enhanced Mobility with SMS

Additional Add-On
$7.95/Month
  • SIP Calling
  • Call Transfer
  • Call Park
  • Desktop Call Handoff
  • Voicemail Notification
  • Manage Contacts
  • Call History
  • Inbound SMS (Requires SMS Enabled DID
  • Internal Messages
  • Mobile App (IOS and Android)
  • Push Notifications
  • Outbound SMS (500 Messages)
  • Desktop App
  • Click to Dial from Browser (Chrome)
  • Call Recording on Device
  • Presence Panel / Company Directory
  • Video Calling
  • Call Through (GSM)
  • Callback (to GSM)
  • Set PBX Answer Rules
  • Secure Calls (SRTP)
  • Fax (Sending Only)
Get Started

Enhanced Plus

Adds the Following Features
$12.95/Month
  • Full Call Recording (Auto OR On-Demand)
  • Voice Mail to Email Transcription (Visual Voicemail)
Get Started

Productivity Add-Ons

Digital Faxing

$7.95/Fax Line
  • HIPPA Compiant Faxes
  • Fax from PC
  • Email to Fax
  • Fax From Mobile App
  • Receive Status Confirmation by Email After Fax is Sent
  • View and Download Faxes from PBX Portal
  • Fax to Email
Get Started

Meeting Manager

(Webinar, Screen Share, Online Meeting Host)
$29.95/Month
  • Includes Unlimited Participants
  • Web Collaboration
  • Screen Share
  • Remote Screen Control
  • 500 Minutes Included
  • Pre-Schedule Meetings
Get Started

Conference Bridge (Audio)

Adds the Following Features
$19.95/Month
  • Up to 50 Participants
  • 500 Minutes Included
  • Full Call Controls (Mute, Drop, Etc.)
Get Started

Hosted PBX Feature List

 

Account Codes Call Waiting Phone Status
ANI/CLI Customizations Calling Line ID Delivery Blocking Presence
Anonymous Call Rejection Calling Name Retrieval Privacy
Authentication by Digest CDRs Selective Call Acceptance
Busy Lamp Field (BLF / Station Keys) Charge or Billing Number Selective Call Rejection
Call Forwarding Client Call Control (API and User Portal) Simultaneous Ring
Call Forwarding Always Conferencing (Multi-Way Calling) Shared Call Appearance
Call Forwarding Busy Convene Conference Three-Way Call
Call Forwarding No Answer Invite Attendees Two-Stage Dialing
Call Forwarding Not Reachable Multiple Conference Rooms Video Telephony
Find Me (multiple numbers) Scheduled/Instant Conference Voicemail
Sync with Server Web-based Setup Default Greetings
Call Logs (Inbound and Outbound) Device Auto Provisioning Customizable Greetings
Call Monitoring Direct Inward Dialing Name Recording
Automatic Recording Directed Call Park Voicemail to Email Notification
Supervising Mode Directed Call Pickup Voicemail Forwarding
Silent Monitoring Diversion Inhibitor Forwarding to Email
Call Notify Do Not Disturb User Portal (View, Save Delete)
Call Pick Up Extension Dialing Voice Messaging Group
Call Pick Up Department External Calling Line ID Delivery Voice Messaging Call Back
Call Pick Up Domain Hunt Groups Web User Portal
Directed Call Pickup In-Call Service Activation Contact List with Presence
Call Recording Instant Messaging (via XMPP or SIP SIMPLE) Click to Call for Chrome
Call Return Intercom Inbound Call Handling Rules
Call Status (Real-time in User Portal) Internal Calling Line ID Delivery Screen Pops
Call Transfer Last Number Redial Messaging
Attended Transfer Message Waiting Indicator
Blind Transfer Music-On-Hold
Intercom Transfer System Default Music-on-Hold
Transfer to Voicemail Personalized Music-on-Hold

 

Administration Portals Configurable OAuth Permissions Velocity Filter for Bad Digits
All User Levels Even Subscriptions (webhook) Device Provisioning
Configurable Permissions Mature and Well Documented Customized Directories
Secure Fault Tolerant Domain and Device Overrides
Custom Integrations & APIs Active-Active Architecture – True Failover MAC Management
Salesforce Adapter Geo-distributed Remotely Triggered Updates
Microsoft Teams Adaptor Highly Scalable Supports Major SIP Phones
Virtual Office Control Panel Rolling and Hitless upgrades Zero Touch Device Configuration
Hospitality and Hotel Systems (PMS) Security and Fraud Detection Regulatory Compliance
Click-to-Call from WordPress and other CMS Auto Block Failed Registrations 911 Emergency Calling Solution
Access all System Functions Auto Block SIP Port Scanning CALEA (lawful intercept)
Call Control Auto Block Promiscuous SIP Devices
Automatic Call Routing – ACD Device Inventory Call Statistics
Auto Attendants – Multiple (Day, Night, Holiday) Department Support Conference Bridge Configuration
Personal Auto Attendants Group Announcements Device provisiong
Scheduled Auto Attendant Group Custom Ringback Music on Hold Upload
Chained Auto Attendants Group Instant Messaging Queue Management
Barge In Hot Desking Voicemail Management
Business Trunking (Replace old Copper Lines) Hoteling Night Mode
Call Intercept Hunt Groups Paging
Call Park – Directed Instant Group Call
Call Park – Dynamic Listen In
Calling Group ID Deliver Office Manager Portal (Web portal)
Configurable Extension Dialing Active Calls List
Configurable Feature Codes Auto Attendant Designer
Configurable Directories Call Records