Communications are key to today’s modern business infrastructure. Historically, phone systems have been seen as expensive, unwieldy, and difficult to maintain. Since the introduction of VoIP Cloud systems, the costs associated with telephone services have dropped substantially, while the capabilities and features have continued to improve. The low entry costs and cloud-based systems mean that VoIP can work for businesses of all sizes.
What Is Business Phone VoIP Cloud Based Phone Service?
Voice over Internet Protocol (VoIP) is a telephone system that is cloud-based rather than running through traditional telephone lines. Similar to email, it converts your calls into packets of data that are transmitted over the internet.
The beauty of VoIP is that it can be scaled to suit businesses of all sizes, and make substantial cost savings too.
At Red Mountain Technology Solutions, we’re the experts in business communications, and here is how to reduce your business phone bill with VoIP.
Reduce Business Phone Line Costs
The rental costs for traditional phone lines can be expensive, especially if you require multiple lines. These can be replaced with a SIP trunk, which can make a huge saving on monthly expenditure.
Lower Your Business Call Costs
Your Cloud Phone System package generally includes a call bundle tailored to your needs. Instead of paying per minute for landline and mobile calls, your business bundle package includes these for a fixed or affordable monthly fee. If you make a lot of international calls, you can tailor your call package to include free or low-cost international call rates.
The conferencing capabilities of VoIP also make it a great alternative to costly third-party conferencing systems.
Free Up Receptionist Capacity
Personal (DID) numbers enable workers to have a telephone number that they can be directly contacted through. Not every call needs to be routed through the main switchboard first.
Your reception team can concentrate on taking other calls from potential customers. Depending on the size and sector of your organization, you may not need to set up a reception service at all.
Scale Up for Less with Cloud Based Business Phones
As your business expands, your phone system needs to scale too. Adding traditional phone lines and handsets is very expensive. Cloud systems scale fast and for a fraction of the cost and can be deployed across multiple sites easily.
Keep Cloud Based Software up to Date
Making changes to a legacy telephony system is very expensive and can take a long time, leaving your business vulnerable and using outdated systems. With a VoIP system in place, patches, updates, and upgrades can be completed quickly. They can also be applied remotely with no (or relatively little) downtime.
Cloud phone systems have been game-changers when it comes to transforming the efficiency and productivity of businesses. The great thing is that businesses of all sizes can take advantage of advanced features such as auto-attendant, conference calling, and remote working capabilities. These features save time and also make it easier for you to provide excellent service to your customers.
Remote Working Capabilities
An employee’s phone number shouldn’t be tied to the phone on their desk in the office. Remote working is becoming a normal part of many people’s working lives and a business’s telephony system needs to support this.
Whether you’re supporting occasional work out of the office or a fully remote team scattered throughout the world, VoIP allows your employees to work from anywhere, seamlessly. Not only will you reduce money lost through a lack of productivity, but many companies have reduced office rent costs by implementing remote working policies.
Improved Customer Service Levels
Excellent customer service leads to happy customers, which in turn leads to less customer churn and greater revenue. By implementing features such as auto-attendant, out of hours call routing, and direct numbers, you can ensure that your customer calls are answered in a professional, timely fashion.
Reduced Business Phone System Maintenance Costs
Routine updates, office moves, or team expansion. With legacy phone systems, these have been a costly and time-consuming process. With Red Mountain Hosted VoIP services, your system is monitored 24/7 as part of your service. Moving desks is as simple as unplugging your phone and plugging it back in at your new desk to a working network jack.
Plus, with a cloud-based system, we are just a (VoIP) call away, and we can deal with any issues remotely, so there’s no waiting around for costly technicians to become available.
Red Mountain Technology Solutions – The #1 Choice for Cloud Based Phone Services
Our award-winning cloud-hosted VoIP systems are a cost-effective solution for businesses of all sizes. If you’re wondering how you can reduce your business phone bill with VoIP, then our team will be happy to talk you through your options and find the right system for you.